Cosmeticssouq.com understands that getting your items on-time is important to you, so we make every effort to process your order as quickly as possible, and provide our customers with the lowest flat shipping rates available. Whether you’re an experienced mom or expecting your first bundle of joy, everything you need to know about shipping is right here. All days referenced are working days (Sunday - Thursday). Any orders placed on Friday or Saturday will be processed on Sunday.

*For heavier weights or large package sizes, please contact us as additional fees may apply. Additional charges may apply for deliveries outside the city limits of: Abu Dhabi, Al Ain, Ajman, Dubai, Fujairah, Ras Al Khaimah and Sharjah. Should any additional charges apply to your order, a member of our team will get in touch with and let you know before your order is dispatched. For more information please click here to contact us .

*Additional legal and customs fees may be applicable outside the UAE and are to be paid by the consignee

We’re here to help, so if you need any additional information or support, please do not hesitate to  contact us , or call us on +971555528103.

ID Requirement Upon Delivery

To ensure that your products are delivered with certainty, Cosmeticssouq.com may request, during delivering process, that you provide us a copy/picture of your valid ID to verify your identity.
If we are unable to verify or authenticate any information you provide, we have the right to refuse delivery and cancel the order.

Return Policy

If you reside in the UAE or KSA and are not completely satisfied with your purchase, you can return your order within 7 days from the time of purchase. Products must be in the condition you received them and in the original box and/or packaging.

For residents outside the UAE and KSA, please see our Returns Policy for more details.
 

Delivery Policy

At Cosmeticssouq.com we're committed to making our delivery process as quick and pleasant as possible, because we know how important it is that your goods arrive on time and in perfect condition.
In order to provide the utmost satisfaction, local deliveries are carried by our own fleet and Cosmeticssouq.com personnel. In the region, we work with a variety of couriers (Aramex, Skynet, DHL, J&T Express) to provide you the quickest service and the best prices.

See why we're proud of our delivery policy: 

We use the most competitive regional and international courier delivery services to ensure your items arrive in the speediest and safest way possible.

All delivery quotes refer to the price and weight of your whole order rather than the individual items you have purchased.

 All shipping and delivery fees include insurance.

We are more than happy to answer any questions or listen to any suggestions you may have regarding our delivery policy, so please contact us by clicking here, call us or even connect with us on chat at anytime.